West Sacramento

Assistant General Manager

The Assistant General Manager serves as the right hand to the general manager. The AGM is responsible for the day-to-day operations of our restaurant, including the supervision, scheduling, development, and the performance management of our employees. The ideal candidate is someone who can weather the whirlwind of running a restaurant, while staying focused, energized & attentive to the needs of their team.

Type: Full-time & Exempt

Reports to: General Manager

Pay: Salary

Responsibilities

Staffing & Staff Needs

  • Responsible for scheduling of floor staff & controlling floor labor to maximize sales.
  • Responsible for the hiring, supervision & development of staff.
  • Provide direction to team regarding operational & procedural issues.

Guest Experience

  • Strong ability to diffuse difficult guest situations and adapt to guest circumstances or needs.
  • Oversee all FOH staff members to ensure friendly and efficient customer service and guest experience in all areas.
  • Review service procedures and implement positive changes where necessary.
  • Explore ways to create more attentive service and implement.
  • Oversee service training with floor staff.
  • Provide a presence in the local community through community event activities and local donations.

 Finance & Administration

  • Work to increase sales through increased customer service and minimizing errors.
  • Work to actively increase profitability by minimizing costs, including food, beverage, supply, utilities, and labor.
  • Prepares daily reports to monitor all financial, inventory and cash-handling aspects of the operations.

Requirements

  • 2-3 years of bar & restaurant management experience
  • 2-3 year of scheduling & floor managing experience
  • Experience in working with various vendors and placing/receiving orders
  • Experience in POS management
  • Basic excel and restaurant accounting knowledge