Oakland

Bar Manager

Type: Full-time, Exempt
Reporting to: General Manager and Assistant General Manager
Pay: From $70,000 per Year

As the Bar Manager at Drake’s Brewing Co., the candidate will be responsible for creating, implementing, and overseeing service, guest experience, and atmosphere for all indoor and outdoor bar spaces. This individual must be able to multitask, delegate, and motivate. This position requires a comprehensive understanding of the operational structure of the Dealership, strong leadership skills, and creative problem-solving capability. The candidate will report to the Assistant General Manager with added direction and coordination with the General Manager regarding observations, recommendations, and solutions to operational issues. 40-50 hours per week will be expected.

Responsibilities

Service

• Conduct pre-shifts with FOH staff, preparing them for expectations of the day
• Ensure excellent customer service and guest experience through awareness, knowledge, and compassion
• Coordinate with Leadership Team, and communicate vital info to the FOH team
• Floor-manage during peak periods and events, ensuring a positive experience for all guests through supervision of all aspects of service
• Confirm the quality of food and beverages through taste tests, visual inspection, and intake of guest feedback
• Pouring beer, wine, and other alcoholic beverages responsibly and properly in order to ensure the highest quality of product and the highest level of responsibility
• Ensure lighting, music, and indoor temperatures are appropriate for best guest experience
• Help oversee the maintenance of the physical appearance of the venue – both internally and externally
• Monitor and manage Bar labor costs vs revenue for each day
• Control liabilities such as underage drinking, overconsumption, and employee and guest safety

Bar

• Increase bar revenue through menu development, marketing and staff development
• Manage menu development – seasonal and event focused beverage menus
• Oversee organization and development of each bar including but not limited to: daily setup, appliance service needs, preventative maintenance, etc.
• Train all Bar staff on processes and procedures

Administrative

• Responsible for scheduling Bar employees each week
• Coordinate with BOH/FOH Leads & Managers regarding any changes to the menu, and updated information
• Schedule Bar interviews, coordinate stages, and complete new and ongoing training
• Attend all required meetings (Kitchen, Marketing, Management, Events and FOH)
• Present sales trends, labor, and overview information during Management meetings
• Oversee all beverage ordering including but not limited to beer, spirits, wine, cider, etc.
• Responsible for keeping beverage cost of goods in line with targets, including inventory management
• Encourage and participate in a positive and fun working environment, and develop a strong relationship with staff
• Ensure compliance with any city, state or county regulations

Requirements

• 2-3 years of bar and restaurant management experience
• 1-2 years of scheduling and floor managing
• Excellent knowledge of all alcoholic beverages – ability to train FOH staff on all types of beverages
• Excellent knowledge of draft systems
• Experience in all cocktail skills – batched cocktails, kegged cocktails, etc.
• Experience with financial management – inventory & cost control
• Experience in working with various vendors and placing/receiving orders
• Ability to take responsibility, make quick & informed operational decisions
• Ability to adapt, think quickly, prioritize & multi-task within a fast-paced environment
• Problem solver who is able to work independently
• Ability to direct, train, and coach FOH staff
• Excellent time management & organizational skills
• Experience in POS management
• Basic excel and industry-relevant platform knowledge

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to frequently sit, stand, walk, stoop, kneel, crouch, crawl and climb.
• Ability to frequently talk, hear, and smell.
• Ability to frequently lift at least 50 lb., and work standing for several hours
• Ability to work safely around chemicals, loud noises, hot environments, wet environments, and other potential hazards
• Ability to frequently reach with hands and arms. Use hands to finger, handle or feel objects, tools, or controls.

Core Competencies

• Multitasking: Successfully manages more than one competing task at a time; understands how to shift priorities in order to achieve goals
• Workload & Time-Management: Uses time productively and effectively; stays focused by using time effectively and prevents irrelevant issues/distractions from interfering with task/project completion; ensures that high-priority work is accomplished within established deadlines
• Problem-Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and make recommendations
• Attention To Detail: Thorough when performing work & conscientious about all details
• Teamwork: Able to work cooperatively and collaboratively with others
• Leadership: Sets a positive example by following all policies and exhibiting integrity. Treats all staff members with respect and helps coach and motivate the team to contribute to an environment of equity and inclusion
• Temperament: Possesses the key skill of being ready for anything and handles conflicts of any sort with a calm, self-aware, and measured demeanor
• Resilience: Remains flexible and durable in high-stress situations. Maintains a positive attitude in all situations and develops an environment that encourages team members to do the same
• Judgment: Makes good decisions by ensuring that all direction given is fair, honest, and defensible
• Effective Communication Skills: Presents information clearly, concisely, and logically. Practices radical candor – maintains open, direct, and honest communication with all levels of employees. Able to draw logical conclusions from text, and ‘reads between the lines’ to find underlying meaning
• Passion for Events and Craft Beer: Internally motivated to stay focused, knowledgeable, and committed to providing the best possible guest experience. Interested in learning about all aspects of craft beer.